Customereye

Time Doctor

Software & Web Servicestimedoctor.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,875 days (about 1.1 per month). Busiest month: 22% of reviews. Languages: en 91%, ru 7%, it 1%.

Overall Score

47/100
Short observation window (2875 days)
3.36 ★ average rating · 100 reviews
47/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026

Score

46.8

Industry average 59.8

13.0 below average

Rating

3.36

Industry average 4.00

0.64 below average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2027of 2465 ranked in Software & Web Services
Top 82% · Bottom Tier
#1 (best)#2465 (worst)
#2025Peer
#2026Peer
#2027This company
#2028Peer
#2029Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 32% negative

69%
positive
  • Positive69%
  • Neutral0%
  • Negative32%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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