Based on public reviews and response behavior.
196 reviews over 217 days (about 27 per month). Busiest month: 18% of reviews. Languages: en 94%, es 3%, it 3%.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
64.3
Industry average 63.9
0.4 above average
Rating
4.16
Industry average 4.24
0.08 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering October 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes from the 196 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.221). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 65% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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