LiveAuctioneers

General Retail & Marketplaces • United Statesliveauctioneers.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−30.3 vs. last month3.38 ★ average rating · 1,551 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#45of 359

Top 13% · Top Tier

#1 (best)#359 (worst)

#43Peer

#44Peer

#45This company

#46Peer

#47Peer

Overall Customer Sentiment

Category Leader

53% of reviews positive, 45% negative

53%

positive

Positive53%
Neutral2%
Negative45%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,466 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

14.5%

Delivery Shipping

13.4%

Customer Support

12.3%

Pricing

11.7%

Loyalty

11.3%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 13.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 44.6% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

51.9%

4★

5.2%

3★

4.8%

2★

5.4%

1★

32.8%

Based on 1,551 analyzed reviews. Sentiment is improving: 71.9% of reviews in the last three months were positive, compared with 65.8% in the three months before that.

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