General Retail & Marketplaces • United Statesliveauctioneers.com
Review data last updated .
Based on public reviews and response behavior.
1,773 reviews over 6,055 days (about 8.9 per month). Busiest month: 6% of reviews. Languages: en 96%, unknown 2%, fr 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026
Score
64.1
Industry average 64.8
0.7 below average
Rating
3.24
Industry average 4.32
1.08 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,773 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.116 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 49% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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