Based on public reviews and response behavior.
100 reviews over 1,343 days (about 2.3 per month). Busiest month: 14% of reviews. Languages: en 91%, unknown 7%, fr 1%.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
64.1
Industry average 63.9
0.2 above average
Rating
3.54
Industry average 4.24
0.70 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering May 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.125 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Response Speed" is the strongest recurring theme in the reviews: 12 mentions with a sentiment score of 73.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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