Based on public reviews and response behavior.
100 reviews over 3,177 days (about 1 per month). Busiest month: 18% of reviews. Languages: en 96%, unknown 4%.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
64.3
Industry average 63.9
0.4 above average
Rating
4.06
Industry average 4.24
0.18 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering October 2018 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.120 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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