Based on public reviews and response behavior.
1,350 reviews.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
39.5
Industry average 61.5
22.0 below average
Rating
2.17
Industry average 4.08
1.91 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 71% negative
Covering August 2026 — 584 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 67% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,350 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,059 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.405 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.212). Review the worst months in the trend data to identify specific operational or product issues.
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