Pocket FM - #1 Audio Series Platform

Media & Content • United Statespocketfm.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

40/100

2.99 ★ average rating · 1,350 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#155of 172

Top 90% · Bottom Tier

#1 (best)#172 (worst)

#153Peer

#154Peer

#155This company

#156Peer

#157Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 42% negative

55%

positive

Positive55%
Neutral3%
Negative42%

Sentiment Balance

Covering August 2026 — 171 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 49% of reviews in this period, with 48% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,350 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

23.2%

Product Quality

14.8%

Response Speed

14.1%

Loyalty

14.0%

Value For Money

8.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 23.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 42.1% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

24.1%

4★

11.1%

3★

28.8%

2★

11.6%

1★

24.4%

Based on 1,350 analyzed reviews. Sentiment is holding steady: 48.2% of reviews in the last three months were positive, compared with 51.9% in the three months before that.

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