The Village Butchers

Food & Beverage • United Kingdomthevillagebutchers.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+10.0 vs. last month4.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#386of 551

Top 70% · Mid Pack

#1 (best)#551 (worst)

#384Peer

#385Peer

#386This company

#387Peer

#388Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.8%

Product Quality

22.2%

Loyalty

13.3%

Customer Support

10.1%

Response Speed

7.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

78.8%

4★

4.8%

3★

2.7%

2★

5.3%

1★

8.3%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 69.0% in the three months before that.

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