Customereye

thamesandkosmos.co.uk

Entertainment & Eventsthamesandkosmos.co.uk

Review data last updated .

Based on public reviews and response behavior.

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104 reviews over 338 days (about 9.4 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

92/100
+20.0 vs. last month4.94 ★ average rating · 104 reviews
92/100 from 104 reviews over 12 months, moderate confidence.

Entertainment & Events average: score 61.0, rating 4.07 stars, reply rate 32.9%, over 1,626 ranked companies · benchmark 17 Oct 2026

Score

92.2

Industry average 61.0

31.2 above average

Rating

4.94

Industry average 4.07

0.87 above average

Reply rate

—

Industry average 32.9%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#65of 1626 ranked in Entertainment & Events
Top 4% · Top Tierup 249 from last month
#1 (best)#1626 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 12% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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