Based on public reviews and response behavior.
202 reviews over 384 days (about 16 per month). Busiest month: 17% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,491 ranked companies · benchmark 16 Oct 2026
Score
55.9
Industry average 63.1
7.2 below average
Rating
2.82
Industry average 4.32
1.50 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 57% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 202 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,491 ranked companies in Sports & Fitness (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.261 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 45% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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