Customereye

CardsPlug - Buy Real Life Football Cards!

Sports & Fitness • United Kingdomcardsplug.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

54/100
−31.8 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#90of 174
Top 52% · Mid Pack
#1 (best)#174 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering November 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.9%
Delivery Shipping
20.2%
Response Speed
13.8%
Customer Support
10.4%
Loyalty
9.5%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 3.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 21.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.3%
4
3.7%
3
2.8%
2
2.8%
1
9.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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