Based on public reviews and response behavior.
100 reviews over 1,865 days (about 1.6 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 100%.
Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026
Score
50.8
Industry average 53.2
2.4 below average
Rating
4.20
Industry average 3.64
0.56 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering July 2021 — 65 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 9% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 402 ranked companies in Mobile & Telecom (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 79.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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