Customereye

PhoneClub.com

Mobile & Telecom • United Statesphoneclub.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,183 days (about 2.6 per month). Busiest month: 6% of reviews. Languages: en 98%, es 1%, ro 1%.

Overall Score

62/100
−46.7 vs. last month4.36 ★ average rating · 100 reviews
62/100 from 100 reviews over 16 months, moderate confidence.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

62.2

Industry average 55.0

7.2 above average

Rating

4.36

Industry average 3.59

0.77 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#167of 428 ranked in Mobile & Telecom
Top 39% · Upper Halfdown 103 from last month
#1 (best)#428 (worst)
#165Peer
#166Peer
#167This company
#168Peer
#169Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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