Customereye

800.com

Mobile & Telecom • United States800.com

Review data last updated .

Based on public reviews and response behavior.

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121 reviews over 2,091 days (about 1.8 per month). Busiest month: 14% of reviews. Languages: en 95%, unknown 3%, ca 1%.

Overall Score

62/100
−13.3 vs. last month3.85 ★ average rating · 121 reviews
62/100 from 121 reviews over 12 months, moderate confidence.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

61.9

Industry average 55.0

6.9 above average

Rating

3.85

Industry average 3.59

0.26 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#168of 428 ranked in Mobile & Telecom
Top 39% · Upper Halfdown 42 from last month
#1 (best)#428 (worst)
#166Peer
#167Peer
#168This company
#169Peer
#170Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Pricing
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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