Based on public reviews and response behavior.
200 reviews over 202 days (about 30 per month). Busiest month: 23% of reviews. Languages: en 99%, de 1%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 3 Nov 2026
Score
62.2
Industry average 54.2
8.0 above average
Rating
4.15
Industry average 3.52
0.63 above average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 48% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.383 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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