Construction & Industrial • United Kingdomtechnologyspareparts.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 476 days (about 38 per month). Busiest month: 16% of reviews.
Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026
Score
36.3
Industry average 68.2
31.9 below average
Rating
3.38
Industry average 4.53
1.15 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 48% negative
Covering October 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,644 ranked companies in Construction & Industrial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.174 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.364). Review the worst months in the trend data to identify specific operational or product issues.
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