Construction & Industrial • United Kingdomwww.servicesupplynetwork.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 222 days (about 82 per month). Busiest month: 23% of reviews.
Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026
Score
36.1
Industry average 68.2
32.1 below average
Rating
3.10
Industry average 4.53
1.43 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 49% negative
Covering September 2023 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 37% negative and 2% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,644 ranked companies in Construction & Industrial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 36.1 sits in the bottom quarter of about 1,600 ranked Construction & Industrial companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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