Based on public reviews and response behavior.
63 reviews over 1,239 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 98%, es 2%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 22 Oct 2026
Score
66.7
Industry average 62.0
4.7 above average
Rating
4.51
Industry average 4.09
0.42 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.115 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.198). Review the worst months in the trend data to identify specific operational or product issues.
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