Based on public reviews and response behavior.
100 reviews over 1,593 days (about 1.9 per month). Busiest month: 11% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 22 Oct 2026
Score
66.7
Industry average 62.0
4.7 above average
Rating
4.30
Industry average 4.09
0.21 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering March 2025 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 83 mentions with a sentiment score of 80.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
