Based on public reviews and response behavior.
1,000 reviews over 101 days (about 301 per month). Busiest month: 33% of reviews. Languages: en 96%, unknown 3%, fr 1%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,071 ranked companies · benchmark 25 Oct 2026
Score
55.4
Industry average 65.1
9.7 below average
Rating
4.38
Industry average 4.37
in line with average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering July 2026 — 143 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Pet Products & Supplies (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 55.4 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 16% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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