Based on public reviews and response behavior.
100 reviews over 2,986 days (about 1 per month). Busiest month: 24% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,071 ranked companies · benchmark 25 Oct 2026
Score
55.3
Industry average 65.1
9.8 below average
Rating
4.70
Industry average 4.37
0.33 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering December 2018 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 23% negative and 8% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Pet Products & Supplies (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.209). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 55.3 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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