Superpill

Pharmacy & Online Medicine • United Statessuperpill.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−22.5 vs. last month4.07 ★ average rating · 475 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#171of 189

Top 90% · Bottom Tier

#1 (best)#189 (worst)

#169Peer

#170Peer

#171This company

#172Peer

#173Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 36% negative

61%

positive

Positive61%
Neutral3%
Negative36%

Sentiment Balance

Covering September 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 466 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.1%

Response Speed

13.9%

Product Quality

12.7%

Onboarding

12.5%

Customer Support

11.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100

73/100

signal score

•Built from a negative-review share of 52.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

68.6%

4★

6.5%

3★

5.5%

2★

2.3%

1★

17.1%

Based on 475 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 82.1% in the three months before that.

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