Customereye

IsraelPharm

Pharmacy & Online Medicine • United Statesisraelpharm.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
−10.2 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#29of 189
Top 15% · Top Tier
#1 (best)#189 (worst)
#27Peer
#28Peer
#29This company
#30Peer
#31Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral4%
  • Negative23%

Sentiment Balance

Covering October 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.5%
Response Speed
16.6%
Customer Support
13.9%
Product Quality
10.7%
Onboarding
9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
4.2%
3
3.7%
2
0.8%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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