Pharmacy & Online Medicinesimpleonlinepharmacy.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 3 days (about 2029 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
63.4
Industry average 60.5
2.9 above average
Rating
4.50
Industry average 4.27
0.23 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering September 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 33% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 88% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 89 mentions with a sentiment score of 74.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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