Pharmacy & Online Medicine • United Kingdomwww.mypharmacy.co.uk
Review data last updated .
Based on public reviews and response behavior.
103 reviews over 1,443 days (about 2.2 per month). Busiest month: 24% of reviews. Languages: en 98%, unknown 2%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
63.3
Industry average 60.5
2.8 above average
Rating
3.40
Industry average 4.27
0.87 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 103 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.330 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 21 mentions with a sentiment score of 73.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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