Based on public reviews and response behavior.
199 reviews over 35 days (about 173 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: en 99%, es 1%, fr 1%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026
Score
54.3
Industry average 60.3
6.0 below average
Rating
3.69
Industry average 4.04
0.35 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering September 2026 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 199 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 73.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.69 stars is 0.3 below the Software & Web Services average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
