Based on public reviews and response behavior.
100 reviews over 20 days (about 152 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 90%, es 6%, fr 2%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
54.2
Industry average 60.8
6.6 below average
Rating
4.96
Industry average 4.09
0.87 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 95.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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