Customereye

Movavi

Software & Web Services • United Stateswww.movavi.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−22.6 vs. last month3.96 ★ average rating · 1,600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#178of 363
Top 49% · Upper Half
#1 (best)#363 (worst)
#176Peer
#177Peer
#178This company
#179Peer
#180Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,588 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
18.7%
Product Quality
17.5%
Customer Support
11.5%
Loyalty
11.5%
Response Speed
10.0%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 7.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 30.1% across this company's analyzed reviews.
  • 15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
63.2%
4
9.9%
3
5.1%
2
3.2%
1
18.6%

Based on 1,600 analyzed reviews. Sentiment is holding steady: 60.0% of reviews in the last three months were positive, compared with 63.6% in the three months before that.

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