Based on public reviews and response behavior.
100 reviews over 1,695 days (about 1.8 per month). Busiest month: 9% of reviews. Languages: en 100%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026
Score
54.4
Industry average 60.3
5.9 below average
Rating
4.69
Industry average 4.04
0.65 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering January 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 82 mentions with a sentiment score of 85.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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