Based on public reviews and response behavior.
100 reviews over 38 days (about 80 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
54.4
Industry average 60.7
6.3 below average
Rating
3.84
Industry average 4.06
0.22 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 28% negative
Covering September 2026 — 57 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 32% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Loyalty" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 79.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
