Customereye

STRAUSS

Construction & Industrialstrauss.com%2Fuk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 32 days (about 190 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 99%, es 1%, pl 1%.

Overall Score

52/100
Short observation window (32 days)
+6.0 vs. last month4.63 ★ average rating · 200 reviews
52/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 60% of the reviews.

Construction & Industrial average: score 58.0, rating 4.38 stars, reply rate 41.6%, over 759 ranked companies · benchmark 16 Sept 2026

Score52.4vs 58.05.6Rating4.63vs 4.380.25Reply ratevs 41.6%

Competitive Performance Rank

Among ranked Construction & Industrial companies

#474of 759 ranked in Construction & Industrial
Top 62% · Mid Pack
#1 (best)#759 (worst)
#472Peer
#473Peer
#474This company
#475Peer
#476Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 81 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 16% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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