Based on public reviews and response behavior.
600 reviews over 1,016 days (about 18 per month). Busiest month: 6% of reviews.
Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026
Score
56.3
Industry average 66.2
9.9 below average
Rating
3.58
Industry average 4.55
0.97 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering November 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,078 ranked companies in Construction & Industrial (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.158). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 81% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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