Customereye

1stchoicemetals

Construction & Industrialwww.1stchoicemetals.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 131 days (about 46 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

54/100
Short observation window (131 days)
+13.6 vs. last month4.90 ★ average rating · 200 reviews
54/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026

Score

53.7

Industry average 66.2

12.5 below average

Rating

4.90

Industry average 4.55

0.35 above average

Reply rate

—

Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1632of 2078 ranked in Construction & Industrial
Top 79% · Bottom Tierup 249 from last month
#1 (best)#2078 (worst)
#1630Peer
#1631Peer
#1632This company
#1633Peer
#1634Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering September 2026 — 27 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 7% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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