Customereye

Stonetools

Construction & Industrialstonetools.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,560 days (about 1.9 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

52/100
4.57 ★ average rating · 100 reviews
52/100 from 100 reviews over 14 months, moderate confidence.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,119 ranked companies · benchmark 13 Oct 2026

Score

51.6

Industry average 66.3

14.6 below average

Rating

4.57

Industry average 4.55

0.02 above average

Reply rate

—

Industry average 45.2%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1775of 2119 ranked in Construction & Industrial
Top 84% · Bottom Tierdown 83 from last month
#1 (best)#2119 (worst)
#1773Peer
#1774Peer
#1775This company
#1776Peer
#1777Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Construction & Industrial