Customereye

Sugru

Construction & Industrial • United Kingdomsugru.com

Review data last updated .

Based on public reviews and response behavior.

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326 reviews over 6,129 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 98%, de 1%, unknown 1%.

Overall Score

50/100
3.64 ★ average rating · 326 reviews
50/100 from 326 reviews over 42 months, high confidence.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,119 ranked companies · benchmark 13 Oct 2026

Score

50.1

Industry average 66.3

16.1 below average

Rating

3.64

Industry average 4.55

0.91 below average

Reply rate

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Industry average 45.2%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1843of 2119 ranked in Construction & Industrial
Top 87% · Bottom Tier
#1 (best)#2119 (worst)
#1841Peer
#1842Peer
#1843This company
#1844Peer
#1845Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering July 2025 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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