Customereye

Steel Supply, L.P.

Construction & Industrial • United Statessteelsupplylp.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 409 days (about 45 per month). Busiest month: 10% of reviews.

Overall Score

48/100
+15.1 vs. last month4.77 ★ average rating · 600 reviews
48/100 from 600 reviews over 14 months, high confidence.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.3%, over 2,129 ranked companies · benchmark 14 Oct 2026

Score

48.4

Industry average 66.3

17.9 below average

Rating

4.77

Industry average 4.55

0.22 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1915of 2129 ranked in Construction & Industrial
Top 90% · Bottom Tierup 269 from last month
#1 (best)#2129 (worst)
#1913Peer
#1914Peer
#1915This company
#1916Peer
#1917Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering December 2024 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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