Customereye

Acrylic sheet cut to size

Construction & Industrial • United Kingdomacrylicsheetcuttosize.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−28.8 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#296of 404
Top 73% · Mid Pack
#1 (best)#404 (worst)
#294Peer
#295Peer
#296This company
#297Peer
#298Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering May 2023 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.6%
Product Quality
20.5%
Customer Support
15.9%
Response Speed
11.4%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.7%
4
6.7%
3
1.2%
2
0.5%
1
5.0%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 57.1% in the three months before that.

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