Customereye

24hr.supply

Construction & Industrial • United States24hr.supply

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 42 days (about 435 per month). Busiest month: 70% of reviews — one month dominates this sample.

Overall Score

42/100
+9.2 vs. last month4.16 ★ average rating · 600 reviews
42/100 from 600 reviews over 3 months, high confidence. one month holds 70% of the reviews.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,137 ranked companies · benchmark 15 Oct 2026

Score

41.9

Industry average 66.3

24.4 below average

Rating

4.16

Industry average 4.55

0.39 below average

Reply rate

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Industry average 45.2%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#2065of 2137 ranked in Construction & Industrial
Top 97% · Bottom Tierup 59 from last month
#1 (best)#2137 (worst)
#2063Peer
#2064Peer
#2065This company
#2066Peer
#2067Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering October 2024 — 38 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Response Speed
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Onboarding
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Customer Support
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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