Customereye

Startdoc

Software & Web Services • United Kingdomstartdoc.fr

Review data last updated .

Based on public reviews and response behavior.

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181 reviews over 33 days (about 167 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: fr 55%, unknown 37%, en 3%.

Overall Score

26/100
Short observation window (33 days)
+4.6 vs. last month4.22 ★ average rating · 181 reviews
26/100 from 181 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 60% of the reviews.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

25.6

Industry average 60.8

35.2 below average

Rating

4.22

Industry average 4.09

0.13 above average

Reply rate

—

Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2175of 2242 ranked in Software & Web Services
Top 97% · Bottom Tierup 388 from last month
#1 (best)#2242 (worst)
#2173Peer
#2174Peer
#2175This company
#2176Peer
#2177Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

16% of reviews positive, 84% negative

16%
positive
  • Positive16%
  • Neutral1%
  • Negative84%

Sentiment Balance

Covering September 2026 — 67 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 81% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Reviews are mostly in French

Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
Hidden
Customer Support
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Product Quality
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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