Based on public reviews and response behavior.
2,155 reviews over 1,362 days (about 48 per month). Busiest month: 15% of reviews. Languages: en 96%, unknown 3%, fr 1%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
79.4
Industry average 62.9
16.5 above average
Rating
4.48
Industry average 4.27
0.21 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering July 2026 — 91 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 26% negative and 2% neutral.
Share of theme mentions
Themes extracted from 2,155 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.4 places the company in the top quarter of about 2,000 ranked Finance & Insurance companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 73% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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