Customereye

Snaptrip

Travel & Hospitalitysnaptrip.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 305 days (about 20 per month). Busiest month: 14% of reviews. Languages: en 96%, fr 3%, it 1%.

Overall Score

77/100
+1.7 vs. last month4.33 ★ average rating · 197 reviews
77/100 from 197 reviews over 11 months, moderate confidence.

Travel & Hospitality average: score 60.7, rating 4.00 stars, reply rate 45.0%, over 478 ranked companies · benchmark 28 Sept 2026

Score

77.1

Industry average 60.7

16.4 above average

Rating

4.33

Industry average 4.00

0.33 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#90of 478 ranked in Travel & Hospitality
Top 19% · Top Tier
#1 (best)#478 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 22% negative

74%
positive
  • Positive74%
  • Neutral4%
  • Negative22%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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