Based on public reviews and response behavior.
157 reviews over 338 days (about 14 per month). Busiest month: 16% of reviews. Languages: en 99%, da 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
70.2
Industry average 66.5
3.7 above average
Rating
4.47
Industry average 4.38
0.09 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes extracted from 157 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 81.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
