Based on public reviews and response behavior.
Among fully-analyzed Pet Products & Supplies companies
90% of reviews positive, 9% negative
Covering December 2020 — 89 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 8% negative and 2% neutral.
Showing 554 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2020.
Sentiment has been improving over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 575 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.
