Based on public reviews and response behavior.
64 reviews over 1,062 days (about 1.8 per month). Busiest month: 33% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 25 Oct 2026
Score
70.2
Industry average 71.7
1.5 below average
Rating
4.02
Industry average 4.64
0.62 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 64 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.143). Review the worst months in the trend data to identify specific operational or product issues.
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