Customereye

The Mandatory Training Group

Professional Certification & Skills • United Kingdommandatorytraining.co.uk

Review data last updated .

Based on public reviews and response behavior.

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449 days of reviews, with a steady monthly review flow. Busiest month: 10% of reviews. Languages: en 100%, sq 1%.

Overall Score

70/100
−15.0 vs. last month4.70 ★ average rating
70/100 from public reviews over 15 months, moderate confidence.

Professional Certification & Skills average: score 71.7, rating 4.62 stars, reply rate 43.4%, over 970 ranked companies · benchmark 4 Nov 2026

Score

70.2

Industry average 71.7

1.5 below average

Rating

4.70

Industry average 4.62

0.08 above average

Reply rate

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Industry average 43.4%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#570of 970 ranked in Professional Certification & Skills
Top 59% · Mid Packdown 37 from last month
#1 (best)#970 (worst)
#568Peer
#569Peer
#570This company
#571Peer
#572Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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