ScholarshipOwl

Professional Certification & Skills • United Statesscholarshipowl.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

52/100

+22.2 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#211of 281

Top 75% · Bottom Tier

#1 (best)#281 (worst)

#209Peer

#210Peer

#211This company

#212Peer

#213Peer

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.4%

Product Quality

16.6%

Response Speed

11.8%

Problem Resolution

8.6%

Pricing

8.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

77.7%

4★

14.0%

3★

3.2%

2★

1.7%

1★

3.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights