Customereye

Shortform

Media & Content • United Statesshortform.com

Review data last updated .

Based on public reviews and response behavior.

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661 reviews over 2,419 days (about 8.3 per month). Busiest month: 4% of reviews. Languages: en 99%, unknown 1%, es 0%.

Overall Score

65/100
+1.8 vs. last month3.21 ★ average rating · 661 reviews
65/100 from 661 reviews over 66 months, high confidence.

Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026

Score

64.9

Industry average 60.7

4.2 above average

Rating

3.21

Industry average 4.00

0.79 below average

Reply rate

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Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#467of 1114 ranked in Media & Content
Top 42% · Upper Halfup 6 from last month
#1 (best)#1114 (worst)
#465Peer
#466Peer
#467This company
#468Peer
#469Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering August 2026 — 17 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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