Based on public reviews and response behavior.
151 reviews over 502 days (about 9.2 per month). Busiest month: 19% of reviews. Languages: en 93%, fr 3%, es 1%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
64.7
Industry average 60.7
4.0 above average
Rating
3.99
Industry average 4.00
in line with average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 151 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.311 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 76.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
