Based on public reviews and response behavior.
79 reviews over 5,226 days (about 0.5 per month). Busiest month: 25% of reviews. Languages: en 98%, es 1%, zh 1%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
64.9
Industry average 60.7
4.2 above average
Rating
4.90
Industry average 4.00
0.90 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 5% negative
Covering August 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.425). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 91.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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