Customereye

SHO

Automotive & Mobilityshonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,517 days (about 12 per month). Busiest month: 53% of reviews — one month dominates this sample.

Overall Score

70/100
−37.5 vs. last month4.35 ★ average rating · 600 reviews
70/100 from 600 reviews over 29 months, high confidence. one month holds 53% of the reviews.

Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026

Score

69.6

Industry average 62.0

7.5 above average

Rating

4.35

Industry average 4.26

0.09 above average

Reply rate

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Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#558of 1573 ranked in Automotive & Mobility
Top 35% · Upper Half
#1 (best)#1573 (worst)
#556Peer
#557Peer
#558This company
#559Peer
#560Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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